PRIVACY POLICY

This website is operated by Cape Foods.   Cape Foods (also referred to as "we" and "us") may collect personal information about you through your use of this website. This Privacy Notice describes how we collect and use your personal information and the rights you have in relation to that information. 

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As a business, we are committed to respecting and protecting the privacy of all individuals with whom we interact. We will process your personal information at all times in accordance with applicable privacy and data protection laws.  

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In the Supplementary Information section of this Privacy Notice, we explain what is meant by “personal information” and other terms used in this notice. 

 

The personal Information we collect on this website:

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We collect information about how you use our website and the device(s) you use to access our site. This includes collecting unique mobile device ID or the internet protocol (IP) address online identifiers, which are numbers that can uniquely identify a specific computer or other network device on the internet. This information is linked to a cookie ID, which we receive and process. You may find more information on our use of cookies on our separate Cookies Notice. 

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We also collect personal information about you if you make use of any of the interactive features within our website. For example, when you complete data capture forms on our website, or when you respond to a blog on our website. We do not collect sensitive information, such as your political or religious beliefs, ethnic background, sexual preference, health or any other sensitive information.

We do not actively seek to collect information about children aged 16 or under.  If you have any concerns about your child’s privacy in relation to our services, or if you believe that your child may have shared personal information via this website, please contact us at info@capefoods.co.za We will delete such information from our records with a reasonable time.

 

How we use this information:

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Except where required by law, we only use the personal information you provide for the following purposes: 

• to deliver the specific information or service you have requested. For example, if you have subscribed to our newsletter or submit an enquiry in relation to a job or career opportunity through this site, we will only use the email address you provide to us to respond to that request. Without your express consent, we will not use your contact details for any other purpose.

 

We ensure that we always have an appropriate legal basis for processing your personal information. For the most part, the processing of your personal information is based on either a) our legitimate interests related to us providing you services you have requested or otherwise your customer relationship with us, or b) your consent, where requested. 

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How we store your personal information:

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We are committed to ensuring your personal information is kept secure and confidential and not kept for longer than is necessary for the purposes they were processed. When your personal information is no longer necessary, it will be deleted. 

How we secure your personal information

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Information Sharing and Disclosure:

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We do not sell or rent any personally identifiable information about you to any third party.

We may disclose personally identifiable information in response to legal process, for example in response to a court order or a subpoena, or in response to a law enforcement agency’s request, or where we believe it is necessary to investigate, prevent or take action regarding illegal activities, and as otherwise required by law. 

 

Your rights regarding the personal information you provide to us:

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General rights:

• If you wish to stop receiving marketing communications from us then please click on the "unsubscribe" link at the bottom of the relevant mailing. If you wish to opt-out completely then please contact us at using the details provided below.

• If you would like us to delete your information from our records, please contact us using the contact details below and we will respond within a reasonable time. Please note that we may be required to retain certain information by law and/or for our own legitimate business purpose. 

 

Users from the European Economic Area:

If you are from the European Economic Area, you have rights (with some exceptions and restrictions) to:

• object to our processing of your personal information, including profiling.  You can object at any time and we shall stop processing the information you have objected to, unless we can show compelling legitimate grounds to continue that processing; 

• access your personal information. If you make this kind of request and we hold personal information about you, we are required to provide you with information on it, including a description and copy of the personal information and why we are processing it;

• request erasure of your personal information in certain circumstances;

• request correction or updating of the personal information that we hold about you and that is inaccurate;

• request the restriction of our processing of your personal information in some situations. If you request this, we can continue to store your personal information but are restricted from further processing it while the restriction is in place;

• where our processing of your personal information is based on your consent, you may withdraw your consent at any time. Withdrawing your consent does not affect the lawfulness of what we have done with your personal information before you withdrew consent;

If you exercise the rights above and there is any question about who you are, we may require you to provide information from which we can satisfy ourselves as to your identity. 

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If you are from the European Economic Area and would like to exercise any of these rights in relation to the personal information we hold about you via this website please contact us using the contact details provided below. We will consider and respond to your request in accordance with the relevant law.

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Our responsibility for website links:

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This Privacy Notice is limited to the personal information which we collect and use via this website. We provide links within this site to other websites, including social media sites such as Facebook, Twitter and LinkedIn and sites operated by other brands.  If you follow these links, you should use these sites in conjunction with their applicable user and privacy notices as their data practices fall outside the scope of this Privacy Notice. Further, we can have no responsibility for or control over the information collected by any third party website and we cannot be responsible for the protection and privacy of any information which you may provide on such websites.

 

Updates:

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This Privacy Notice may be updated from time to time to reflect changes in law, best practice or a change in our practices regarding the treatment of personal information. If you do not agree to the changes, please do not continue to use our website. You should check this notice frequently for updates. This notice was last updated 20 October 2018.

 

Contact us:

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If you have any questions about our approach to privacy or you would like to exercise any of the rights mentioned in this Privacy Notice you can contact us in any of the following ways:

 

Address: 1 Ruby Boulevard, Montague Park, Montague Gardens, 7441, Cape Town, South Africa

Telephone: (+27) (0) 21 552 0800

Email: info@capefoods.co.za

 

SUPPLEMENTARY INFORMATION:

In this Supplementary Information section, we explain some of terminology used in this Privacy Notice. 

"personal information" – any information that relates to you (or from which you can be identified). 

"profiling" - automatically using personal information to work out certain things about people, like analysing or predicting their performance at work, reliability, economic situation, personal preferences, interests, behaviour, location or movements.